“Caution! Bugs!”
In addition to the surprisingly large quantity of snow bugs discovered in Hokkaido in Oct, another wave of bed bugs attack has also been spreading to Seoul recently. These abnormal phenomena might possibly be connected to global climate change. In fact, Hong Kong could not escape from the adverse effect of the climate change neither. In the third quarter of this year, we experienced unprecedented rainstorms, resulting in severe flooding, landslides, tree collapses, broken glass windows, broken down of cars etc. For people who do not have insurance coverage, the losses can be devastating. But what about those who have insurance coverage? Let's explore the different kinds of insurance coverages under bad weather conditions.
Employees' Compensation Insurance
According to the Employees' Compensation Ordinance, if employees suffer from an accident or death (during typhoons or black rainstorms) within 4 hours before or after working hours while traveling directly between their residence and workplace, it is considered to have occurred during the course of employment. In such cases, the employer is responsible for providing compensation as specified in the ordinance, and Employees' Compensation Insurance is applicable then.
Travel Insurance
For travelers whose trip is delayed due to bad weather, the insured person can possibly receive cash allowances, additional reasonable accommodation expenses, non-refundable deposits or fees, and additional expenses incurred due to itinerary changes (subject to the respective policy terms and conditions). Furthermore, if the insured person is required to cancel or cut short the trip due to a natural disaster at the travel destination, relevant coverage is also provided. However, it should bear in mind that Travel Insurance coverage does not apply if Hong Kong, rather than the travel destination, hoisted typhoon/black rainstorm warnings.
Motor Insurance
Hong Kong has recorded record-breaking hourly rainfall during the last attack of black rainstorm, resulting in numerous cars stalling or being submerged in flooded roads and parking lots. If car owners have purchased Comprehensive Motor Insurance and can demonstrate that they have made reasonable efforts to avoid and minimize losses or damages and have maintained their insured vehicles in good condition, they are likely to be compensated by the insurance company. The amount of compensation will be based on the actual repair costs for the vehicle. However, if the insurance company finds that the car owner intentionally puts the vehicle in a dangerous situation, they may reject the claim then.
Due to the higher premiums associated with Comprehensive Motor Insurance, many owners of second-hand cars will tend to buy Third-Party Liability Insurance. However, this kind of insurance only compensates for claims involving injury or death to third parties and does not cover losses or damages to the insured vehicle or property caused by natural or weather-related disasters. Therefore, if a car owner experiences vehicle damage due to flooding and has only purchased Third-Party Liability Insurance, the owner will be fully responsible for the related expenses. Nevertheless, if it can be proven that the incident was caused by negligence of the parking lot or property management company, the car owner may consider pursuing a civil claim for compensation.
Home Insurance
Following the numerous heavy rain storms, the number of Home Insurance policy has gradually increased. Since the terms and conditions, coverages, and limits of policies vary among insurance companies, customers need to pay attention to the specific provisions. Generally, Home Insurance covers losses to insured properties or third-party liabilities, such as damage to household appliances or renovation costs caused by water leaks or windstorms. However, damages to building structures such as walls, floors, ceilings, windows fall under the structural coverage of "Fire Insurance". It is worth noting that in the case of broken glass windows, the coverage depends on whether the windows are original or have been altered by the policyholder. The former falls under structural coverage while the latter falls under the coverage for household properties. If household properties are damaged due to wind and rain disasters, customers should take measures to mitigate the losses in a feasible and safe manner, retain the damaged items, and take photographs as evidence for future claims. As a friendly reminder, when renting out a property as a landlord, please don’t forget to switch the existing Home Insurance to Landlord Insurance. As a tenant, it’s also highly recommended to purchase Home Insurance to protect your own properties.
There’s an incident worth sharing as related to the recent attack of black rainstorms - - a colleague received a call from a client early in the morning on September 8th, informing him of severe flooding in the house and there’s an urgent need to relocate to a hotel. The client was so eager to understand the coverage of his Home Insurance Policy that the colleague immediately contacted the General Insurance Department to follow up. Very promptly, the insurance company has also arranged surveyors for site-visit for inspection and assessment and very shortly has settled the claims then.
In fact, during and after rainstorm strikes, our financial consultants, staff from both General Insurance Departments and insurance companies will get themselves ready early to respond and assist clients in emergency situations. Therefore, while it is important to have an insurance coverage in advance, it is equally important to find a responsible and dedicated financial consultant who can provide prompt assistance when needed.
Source: Sing Tao Daily, Ta Kung Pao, Oriental Daily, HKET